Antigua and Barbuda targets complete digitalization of its public services by 2030

Photo credit: UNDP digital vision for 2030 (Workshop). Retrieved from undp.org

The Prime Minister of Antigua and Barbuda has committed to a complete digitalization of the country’s public services by 2030. This decision comes following the completion of UNDP’s Digital Readiness Assessment (DRA), which sets out actionable insights and recommendations to shape the country’s national digital strategy towards the acceleration of the Sustainable Development Goals (SDGs).

Covering five key pillars of digital transformation, the DRA focused on government, regulation, infrastructure, the digital economy, and people. Insights were combined with feedback from a range of stakeholders – including through a public survey – to provide a comprehensive diagnostic of the country’s digital progress.

The DRA highlighted that while the country’s progress on digital transformation is commendable, there is a growing demand for improving public services delivery through digitalization. For instance, establishing safe and inclusive online portals to facilitate the registration process for driver’s licenses, as well as birth and marriage certificates.